CUSTOMER CARE

 

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FAQ

 
How do I track my order?
 

All PJ GLAMGIRL customers can track their orders via our shipping partners - Canada Post, UPS, DHL & FED EX. Once your order is ready for shipment, PJ GLAMGIRL will send an email detailing your order information and tracking number.

 

 

 

What are your delivery options?
 

PJ GLAMGIRL offers standard shipping worldwide. We also offer FREE SHIPPING for ALL orders $350.00 and UP!

 

 

How do I return an item?
 

PJ GLAMGIRL customers are responsible for return shipment and fees associated in that return back to PJ GLAMGIRL. Please email us at PJGLAMGIRL@GMAIL.COM with your reasons for the return and our team will happily assist you! 

How can I contact your couriers?
 

Each PJ GLAMGIRL order will be complete with tracking number & shipping information. You can correspond directly with us for any questions regarding shipping or you can reach out to our shipping partners with your tracking number for inquiries.

Do you provide International delivery?
 

YES!!! PJ GLAMGIRL ships to all countries, GLOBALLY! Shop away, xoxo

 
What is your return policy?
 

PJ GLAMGIRL will honour a 14 day return for our customers. Items MUST BE unworn. ALL tags must be attached to item(s). Please email us at PJGLAMGIRL@GMAIL.COM with your return inquiries and our team will happily assist you! 

JOIN OUR GLAM FAM

 

Special discounts for all customers who join our GLAM FAM club! Join now above.

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